30 Days Easy Return 

At Comforts Shoes, we confirm you are completely satisfied with your purchase items. If for any matter you are not satisfied and confirmed, we will happily accept returns within 30 days of the date of delivery of your item. You follow the instructions below to ensure a relaxed return process:

1. Return Process:

To originate a return, you follow these guidelines steps:

• You contact our customer service team at info@comfortsshoes.com to obtain a Return Authorization number.
• You have a parcel so you write the RA number on the outside of the package.
•  The customer is answerable for return shipping costs. You ship the item back to us using a traceable and insured shipping method by order number.

2. Eligibility Criteria:

• Your ordered items must be in unused condition and new, with all real tags and packaging unbroken.
• Returns must be from the date of delivery within 30 days.
• Your customized or personalized items are not eligible for return.

 

Refund Policy

Thank you for shopping at Comforts Shoes. We appreciate the belief you place in us and want to verify you have a satisfying experience while shopping on our Comfort Shoes website. If you are not satisfied with your purchase, our website is here to help.

Missing or Late Refunds:

If you haven’t taken a refund yet, you check your bank account or credit card statement. If the refund is not given back after one week, you contact your bank or credit card company.

Eligibility for  Refund:

To be available for a refund, the following terms must be met:

Timeframe for Return :

• You must initiate the return process within 15 days of receiving your parcel.

Product Condition:

• When you receive the item must be in the same condition.
• Packaging Original must be included.

 

Process for Refund:

• Contact Us:

  • You contact our customer service team at info@comfortsshoes.com to initiate the refund process.
  • Detailed reason for the refund and Provide your order number.

• Refund Approval:

  • If your refund is processed, and a return is approved, a credit will automatically be applied to your original payment method within 15 days.

• Return Shipping:

  • If significant, you will be authorized to pay your shipping costs for returning the item.

• Inspection:

  • Once your return is taken and inspected, we will send you an email to inform you that we have received your returned item.